Notice

Thank you for using the TAO service.

We would like to inform you that maintenance will be performed during the following time period:

[Maintenance Schedule]
Today, from 12:30 (up to approximately 30 minutes)

During the maintenance, the service will be temporarily inaccessible, and all features will be unavailable.

Please be aware that any download processes or other requests made before the maintenance period may fail.

The maintenance may be completed earlier than scheduled. In that case, the service will be made available as soon as it is restored.

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

Thank you for your continued use of the TAO service.

Between 4:30 PM and 5:20 PM today, the service experienced difficulties due to a high concentration of access. We are pleased to inform you that the issue has now been resolved, and the service is functioning as usual.

However, if access demand spikes again, you may experience temporary difficulties connecting. In such cases, we kindly ask that you wait a moment and try again later.

We sincerely apologize for any inconvenience this may have caused.

We remain committed to providing a stable service and appreciate your continued support.

Thank you for using the TAO service.

On Friday, August 23rd, from around 4:30 PM to 5:20 PM, there was a period when access to the service was difficult due to high traffic.

The issue has since been resolved, and the service is now fully operational.

However, please note that there is a possibility the service may become unstable again if access traffic intensifies.

In such cases, we kindly ask that you wait a while and try again later.

We sincerely apologize for any inconvenience caused and appreciate your continued support as we strive to provide a stable service.

Thank you for your cooperation and understanding.

Thank you for your continued use of the TAO service.

As of 5:00 PM on August 23, the service is experiencing high load due to a sudden increase in access, resulting in difficulties accessing the platform.

We sincerely apologize for the inconvenience this is causing our users.

We will provide further updates as soon as the issue is resolved. We kindly ask for your patience until the service is fully restored.

We remain committed to providing a stable service and appreciate your continued support.

Dear Customers,

Thank you for using our service.

We would like to inform you that the issue affecting Web Convenience Store payments (FamilyMart), which began on August 22, 2024, at 3:00 PM, has now been resolved, and the service is operating normally.

We sincerely apologize for the inconvenience and concern this may have caused.

Issue Occurrence Time:

August 22, 2024, 3:00 PM

Recovery Time:

August 23, 2024, 5:45 PM

Affected Service:

Web Convenience Store Payment (FamilyMart)

Impact:

Users experienced difficulty in accessing or were unable to use the Web Convenience Store payment service.

We are currently experiencing an issue with the web convenience store payment system (FamilyMart), which may affect the payment services you are using.

We sincerely apologize for the inconvenience caused.

◆ Issue Occurrence Time

・August 22, 2024, 3:00 PM (JST)

◆ Estimated Recovery Time

・To be determined

◆ Affected Area

・Web convenience store payments (FamilyMart)

◆ Impacted Services

・The web convenience store payment service may be difficult to use or unavailable.

We apologize for the inconvenience and appreciate your patience while we work to resolve this issue.

Please wait a moment for the English version of this notice.

Thank you for using the Admissions Office services.

■ Resolution of Issues Related to the Applicant Message List Screen

We identified and resolved a defect in the "Applicant Messages" screen, where applications that had not yet exchanged messages were not being displayed, and initial messages could not be dispatched.
This issue has now been addressed; applications without prior message exchanges are now visible, and initial messages can be sent directly from the applicant's message list screen.

Additionally, several minor corrections have been implemented.

We remain committed to enhancing the system and appreciate your continued support and collaboration in this effort.

We sincerely appreciate your continued support and patronage.

Please be informed that our company will be closed for the summer holidays during the following period:

August 12, 2024 (Monday) - August 14, 2024 (Wednesday)

※Regular business operations will resume on August 15, 2024 (Thursday).

We apologize for any inconvenience this may cause and thank you for your understanding.

Thank you for using The Admissions Office.

We have recently made some improvements to the screen UI.

Please check the details below.

Improvement of status UI and submission button UI for requested documents on the recommender screen

The design of the status of requested documents and the button for submitting requested documents have been changed to prevent misoperation.

(Changed for English version only)

The status of requested documents on the recommender screen has been partially changed.

【Before change】

Please submit

【After change】

Entered

Addition of Japan Standard Time (JST) in the 'Start Date' and 'Deadline' of the Call for Proposals

To prevent time zone confusion, (JST) has been added to the "Start Date" and "Deadline" of the call.

Some other changes and additions have been made to the wording.

We will continue to work with you to build a better environment.

Thank you for your continued support.

Thank you for your continued support of The Admissions Office.

We have reviewed the display of the language switching button and made the following changes:

Changes:

We have changed the display of the button to switch to Japanese as follows:

Before: 日本語

After : Japanese

We will continue to collaborate with everyone to further improve the environment.

Thank you for your ongoing support.