Notice

Thank you for your continued support of The Admissions Office.

TAO was temporarily experiencing access problems during the following period today:


May 31 (Wed), 2023 12:50~13:10 (JST)



It is now restored and fully available as usual.

We sincerely apologize for any inconvenience caused.

Thank you for your continued support of The Admissions Office.

We would like to inform our users that TAO Support Desk will be unavailable during the following period due to Japanese national holidays.

Period

May 3 (Wed), 2023 - May 7 (Sun), 2023

Any inquiries or other email messages received during this period will be attended on or after May 8 (Mon).

We apologize for any inconvenience this may cause you.

Thank you for your cooperation.

Thank you for your continued support of The Admissions Office.

We would like to inform our users that TAO Support Desk will be unavailable on the following dates due to our holidays.

Dates

March 20 (Mon), 2023 and March 22 (Wed), 2023

Since March 21(Tue) is also a national holiday, any inquiries or other email messages received during March 18 (Sat) ~ March 22 (Wed) will be attended on or after March 23 (Thu).

We apologize for any inconvenience this may cause you.

Thank you for your cooperation.

Thank you for your continued support of The Admissions Office.

The update to the login process has been completed on February 13th, 2023, as notified earlier.　　

All users of TAO are subject to this notification.

Please refer to the following for details.

Current login procedure when your password is reset:

1. Logged out of TAO account


2. Access to “Reset Password” page


3. Enter email address and save


4. Receive email from TAO and click on the link


5. Set new password and save


6. Your new password is set and you are automatically logged in

New login procedure when your password is reset:

1. Logged out of TAO account


2. Access to “Reset Password” page


3. Enter your email address and save


4. Receive an email from TAO and click on the link


5. Set new password and save


6. Your new password is set, and the page transitions to the login screen


7. Enter your new password and login

We appreciate your understanding and support.

Thank you for your continued support of The Admissions Office.

We would like to inform our users that there will be an update to our login process when users’ passwords are reset. This update will go into effect on February 13th, 2023.

All users of TAO are subject to this notification.

Please refer to the following for details.

Current login procedure when your password is reset:

1. Logged out of TAO account


2. Access to “Reset Password” page


3. Enter email address and save


4. Receive email from TAO and click on the link


5. Set new password and save


6. Your new password is set and you are automatically logged in

New login procedure when your password is reset:

1. Logged out of TAO account


2. Access to “Reset Password” page


3. Enter your email address and save


4. Receive an email from TAO and click on the link


5. Set new password and save


6. Your new password is set, and the page transitions to the login screen


7. Enter your new password and login

We appreciate your understanding and support.

Thank you for your continued support of The Admissions Office.

We would like to inform our users that TAO Support Desk will be unavailable the following period due to our Winter holidays.



Period

December 29th (Thu) , 2022 - January 3rd (Tue), 2023



Any inquiries or other email messages received during this period will be attended on or after January 4th (Wed), 2023.

We apologize for any convenience this may cause you.

Thank you for your cooperation.

Thank you for your continued support of The Admissions Office.

We would like to inform our users that TAO Support Desk will be unavailable on the following date due to our holiday.



Date

October 11th (Tue) , 2022



Since October 10th, 2022 is also a national holiday, any inquiries or other email messages received during

October 8th (Sat) ~October 11th (Tue) will be attended on or after October 12th (Wed).

We apologize for any convenience this may cause you.

Thank you for your cooperation.

Thank you for your continued support of The Admissions Office.

We have found out that the email with the following subject we sent to all TAO applicant, recommender, and requestee accounts on Sepetember 7th, 2022 was sent multiple times.

Subject: Notice of Slow Downloading Process

We deeply apologize for the inconvenience caused due to this.



Right now, we are considering an update so that users can choose whether to subscribe notification emails.
To users who are currently not using TAO and do not wish to receive email notifications, you can deactivate your account on TAO to unsubscribe emails.

Steps to deactivating your account are the following:

1. Login to TAO

2. Click your username on the top right and select "Account Settings"

3. Click "Deactivate your account with The Admissions Office" located at the footer of the page

Once again, we apologize for the inconvenience caused.

Thank you for your continued support of The Admissions Office.

Due to heavy access, TAO is currently experiencing a delay in responding to download requests of application data.



Incident Time and Date

2022/09/07(Wed) 9:00 A.M.(JST)~



The download may take more than an hour to finish.



We deeply apologize for the long wait and the inconvenience caused.

Also, we would like you to wait until the download process is finished.

Please refrain from clicking "Download" multiple times, since it will cause a longer delay.

When checking the download status, please click your username in the header and access to "Downloads".

Again, we apologize for any inconvenience this may cause you.

Thank you for your continued support of the Admissions Office.

We would like to inform our users that our "Terms and Conditions" and "Handling of Personal Information" will be updated on September 1, 2022 due to the our company name change.



Summary of the changes are the following:

• Company name


• Person in charge of Personal Information Inquiry Desk


• E-mail of Personal Information Inquiry Desk

For further information, please refer to the new "Terms and Conditions" and "Handling of Personal Information" on September 1.

Thank you for your cooperation.